
AI Offering
Our suite of services deliver a TRULY holistic approach
Iterate.ai provides a cutting-edge Enterprise AI platform tailored for medium and large organisations to accelerate the development of complex AI applications.
ARC works hand in hand with Iterate to help solve your organisations Customer & Digital Transformation challenges from Strategy to Rapid Prototypes and Scaled Deployment of cutting edge AI solutions.
Their flagship product, Interplay, is a robust drag-and-drop platform designed with over 4000 components and AI model management that empowers enterprises with the agility and speed to build sophisticated AI-driven applications quickly and efficiently.
Explore our suite of solutions
-
Imagine reducing your customer service costs while improving satisfaction rates—our Automated Customer Service solution does just that. By integrating all your customer data into a private Large Language Model (LLM), we automate queries from any source—whether it's web chat, email, or voice. With seamless escalation to human advisors and sentiment-driven responses, your brand’s voice remains intact while delivering top-tier customer experiences. Let AI triage and resolve inquiries faster and smarter.
Ideal For: Large enterprises with high customer service demands, looking to optimize costs and improve customer satisfaction.
-
Supporting your internal teams just got easier. Our Automated Colleague Support Service empowers your employees to get quick, accurate responses to policy and process questions through a conversational AI interface. By automating the triage and routing of inquiries, we can enhance colleague satisfaction while reducing support workloads. Integration across all data sources ensures that answers are aligned with internal standards, all while escalating complex issues to human support when needed.
Ideal For: Enterprises with large, distributed workforces that rely on internal knowledge bases for efficient operations.
-
Maximize your brand’s presence online with our Social Media Manager. Powered by a private LLM trained on your historical social interactions, we ensure every response is timely, relevant, and in your brand’s voice. Track engagement across all platforms and automatically analyze customer sentiment, escalating issues to human advisors when necessary. This solution helps you maintain a strong, positive brand image across all channels.
Ideal For: Companies managing large volumes of social media interactions across multiple platforms, aiming to increase engagement and brand sentiment.
-
Say goodbye to manual data queries and analysis. With our Business Insights & Performance Management solution, you can automate the generation of real-time, actionable insights through natural language queries to your private LLM. Whether it's tracking OKRs, assigning tasks based on insights, or setting up preemptive notifications, you can streamline decision-making and improve business performance with AI-driven analytics.
Ideal For: Enterprises looking to leverage AI for real-time business insights and performance tracking.
-
Innovation doesn’t have to be slow. Our PoC Builder enables rapid prototyping, allowing you to quickly test and deploy live experiments with existing systems. With ready-made templates and pre-built solutions, you can move from concept to proof of concept in record time, while keeping resource requirements low. This helps your team stay agile, innovate faster, and bring new ideas to market efficiently.
Ideal For: Enterprises focusing on fast innovation and digital transformation projects, looking to experiment with AI and new technology quickly.
-
Build vibrant online communities with our Community Co-Pilot. Designed to manage engagement at scale, the platform uses AI to moderate discussions and generate responses in your brand’s tone. Negative sentiment posts are escalated to human advisors, ensuring optimal engagement while maintaining a positive community atmosphere. Automated analysis tools help you stay on top of key performance indicators (KPIs) and trends.
Ideal For: Brands aiming to build large-scale customer or employee communities with automated moderation and sentiment analysis.
-
Bring task management effortlessly in the AI age. Designed to automate your core functional business tasks with our colleague centric scheduling, management and monitoring APP. You can easily assign and track tasks across the organisation and by connecting to AUTOMATED COLLEAGUE SUPPORT easily answer colleague questions in an intuitive chat experience.
Ideal For: Businesses aiming to bring large groups of colleagues together to work better and more efficiently.
-
Say goodbye to important business related documentation existing in multiple formats from paper to dumb digital files. With Document Digitalisation you can quickly and easily transform any source document into a SMART Digital record, searchable and curatable. Irrespective of original language, our AI will create useful and usable records and are the ideal base for any private LLM we build to power Customer & Colleague service automation.
Ideal For: Businesses who want to fully digitalise the information base.
-
Automate identification and payment for your customers using our deployed at scale (Circle K) AI recognition SaaS.
Ideal For: Business with high transaction volumes where human contact isn't required
"We've worked hand in hand with ARC for over 10 years. Andy's creative approach to solving REAL customer and business problems in an outcome driven way, is the perfect match for our technical capabilities"
Brian Satianathan, Co-Founder, Iterate